Terms of service

Last Updated: October 6, 2025

Welcome to Cindy & Co. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. Please read these Terms carefully before accessing or using our site. By visiting our website or purchasing any products from us, you agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree to these Terms, you may not access or use the website or purchase our products.

1. Overview

This website is operated by Cindy & Co, a U.S.-based business offering handcrafted body butters and other skincare products.

Throughout the site, the terms “we,” “us,” and “our” refer to Cindy & Co.

By using our site and purchasing from us, you acknowledge that you have read and understood these Terms, and that you agree to comply with them.

2. Eligibility

By agreeing to these Terms, you represent that:

You are at least the age of majority in your state or place of residence, or
You have given us your consent to allow any of your minor dependents to use this site.

If you do not meet these requirements, you must not access or use the website.

3. Use of the Website

You may use this website and its content only for lawful purposes and in accordance with these Terms.
You agree not to:

Use our products for any illegal or unauthorized purpose.
Violate any laws in your jurisdiction (including, but not limited to, copyright or trade laws).
Attempt to gain unauthorized access to our systems or interfere with website functionality.
Upload or transmit viruses, malware, or other harmful code.
Use the website to harass, abuse, insult, harm, or intimidate others.

Violation of any of these Terms may result in immediate termination of your access to our Services.

4. Products and Services

Our body butter and skincare products are carefully handcrafted and may vary slightly in texture, scent, or appearance.

We make every effort to display our products accurately; however, we cannot guarantee that your device’s display will perfectly represent product colors or textures.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

5. Pricing and Modifications

All prices are listed in U.S. dollars (USD) and are subject to change without prior notice.

We reserve the right to modify or discontinue any product, offer, or service without notice at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

6. Accuracy of Information

We strive to ensure that all product information, descriptions, and prices are accurate. However, typographical errors, inaccuracies, or omissions may occur.

We reserve the right to correct such errors and to change or update information without prior notice, even after you have placed an order.

7. Orders and Account Information

By placing an order, you agree to:

Provide accurate, complete, and up-to-date billing and shipping details.
Authorize us to charge your chosen payment method for the total amount of your order.
Take responsibility for all activity that occurs under your account.

We reserve the right to:

Refuse or cancel any order for any reason, including suspicion of fraud or unauthorized activity.
Limit or prohibit orders that, in our judgment, appear to be placed by resellers or distributors.

8. Payment

We accept major credit and debit cards, along with other secure payment methods available at checkout.

By providing your payment details, you represent and warrant that:

You are authorized to use the chosen payment method, and
You agree to pay all charges incurred by you or any users of your account.

All payments are processed securely, and Cindy & Co does not store your credit card or banking information.

9. Shipping and Delivery

All shipping times are estimates and may vary depending on your location and external factors such as carrier delays or weather conditions.

Please review our Shipping Policy for complete information on delivery methods, estimated timelines, and responsibilities.

We are not responsible for delays caused by carriers, customs, or inaccurate shipping information provided by the customer.

10. Returns and Refunds

We take great pride in the quality of our handcrafted body butters. However, due to the personal care nature of our products, returns and refunds are handled with strict hygiene and safety guidelines.

Please refer to our Returns & Refunds Policy for complete details regarding eligibility, timelines, and procedures.

11. Intellectual Property

All content on this website — including text, images, logos, product designs, graphics, and software — is the property of Cindy & Co and protected under U.S. copyright and trademark laws.

You may not copy, reproduce, distribute, or exploit any portion of the website or its content without our prior written consent.

12. Limitation of Liability

To the fullest extent permitted by law, Cindy & Co, its owners, employees, and affiliates shall not be liable for:

Any direct, indirect, incidental, or consequential damages arising from your use of our website or products,
Allergic reactions or skin sensitivities resulting from use of our products, or
Delays, data loss, or interruptions in service.

Our products are made with natural ingredients, and while we prioritize safety and quality, individual results may vary.

We recommend conducting a patch test before first use.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”
We make no warranties or representations, express or implied, regarding:

The accuracy or reliability of website information,
The suitability of any product for a specific purpose, or
The uninterrupted or error-free operation of our website.

Use of our products and website is at your sole risk.

14. Indemnification

You agree to indemnify, defend, and hold harmless Cindy & Co, its affiliates, employees, and partners from any claim or demand — including reasonable attorneys’ fees — arising from:

Your breach of these Terms,
Your violation of any law or third-party rights, or
Your misuse of our products or website.

15. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that portion shall be deemed severed from the Terms but will not affect the validity of the remaining provisions.

16. Termination

These Terms remain in effect unless and until terminated by either you or us.

You may terminate your agreement with us by discontinuing use of our site.

We may terminate or suspend access to our website or services at any time, without notice, for any reason, including violation of these Terms.

17. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States, and more specifically, the state in which Cindy & Co is registered and operates.

Any disputes shall be resolved exclusively in the competent courts of that jurisdiction.

18. Entire Agreement

These Terms constitute the entire agreement between you and Cindy & Co regarding your use of our website and supersede any prior agreements or understandings, whether written or oral.

19. Updates to Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.
Changes will take effect immediately upon being posted on this page, with the updated date reflected above.

We encourage you to review this page regularly to stay informed of any updates.

20. Contact Information

If you have any questions or concerns about these Terms of Service, please reach out to our support team at: cindyandcoinc@gmail.com